Reach the Right Desk, First Time.
Every support team, every trading desk and every escalation number — published openly so you never have to guess who to call.
Support Teams
Named managers with direct lines — pick the desk that matches your issue.
Online / Technical Support
Mr. Javed Khan · IT Manager
094795 850080755-43501410755-4350142 info@kalpatarumulti.com complaint@kalpatarumulti.comA/c Back Office Support
Mr. Vinod Singh · General Manager
093292 096050755-43501420755-4350143 account@kalpatarumulti.comOperational & Trading Support
Segment-wise dealing desks. General operational support: 0755-4350142
NSE & NSE F&O Trading
Commodity Trading
Not Satisfied? Escalate.
If your issue isn't resolved by the desks above, take it straight to senior management.
Escalation Matrix
Names, direct numbers and working hours — published as required by SEBI. Start at customer care and move down the list if your complaint is not resolved.
| Details Of | Contact Person | Contact No. | Email ID | Working Hours |
|---|---|---|---|---|
| Customer Care | Manoj Gupta | 0755-43501417648983065 | dp@kalpatarumulti.comsupport@kalpatarumulti.com | Mon to Sat · 10:00 AM – 6:00 PM |
| Head of Customer Care | Vinod Singh | 0755-4350142 | compliance@kalpatarumulti.com | Mon to Sat · 10:00 AM – 7:00 PM |
| Compliance Officer | Amitabh Manya Jain | 9425008895 | kmlho@kalpatarumulti.com | Mon to Sat · 11:00 AM – 7:00 PM |
| Chief Executive Officer | Aditya Manya Jain | 9826430536 | aditya@kalpatarumulti.com | Mon to Sat · 11:00 AM – 7:00 PM |
If we have not responded, or the outcome does not satisfy you, you may take the complaint to the depository or the regulator directly. Quote your Complaint Reference Number when you do — it lets them trace what we have already done.
In absence of response / complaint not addressed to your satisfaction, you may lodge a complaint with CDSL at https://www.cdslindia.com/eservices/footer/grievances or SEBI at https://scores.sebi.gov.in/. Please quote your Complaint Ref No. while raising your complaint at SEBI SCORES / Depository portal.
Raise a Ticket
Compliment, complaint or suggestion — tell us and it reaches the customer-care desk directly. We treat every response as a chance to improve.
- Include your client code so we can trace the account faster.
- Urgent trading issue? Call the dealing desk instead — it's quicker.
- Never share passwords, OTPs or PINs with anyone, including us.
We answer the phone
Real people at named desks, Monday to Saturday through market hours.
